Skip to main content
Enterprise Use Case: E-Commerce & Retail

Reliable Transactional SMS for E-Commerce

Keep your customers informed at every step of their journey. Send instant order confirmations, dispatch updates, and delivery alerts to any mobile number across Nepal.

order.fulfilled.json
Live Delivery
{
  "phone": "+9779812345678",
  "message": "Your order #NP-9402 has been dispatched via Pathao. Track: https://np.live/tr/9402"
}
Delivery SLA: < 1.4s 100% Delivered
Customer Loyalty

Enhance the Post-Purchase Experience

In Nepal's rapidly growing e-commerce sector, proactive communication is the key to building customer trust and eliminating support overhead.

Order Confirmation

Instantly confirm order placement with receipt details and payment receipt, drastically reducing customer anxiety.

Courier Dispatch Alerts

Automatically notify customers when their package is handed off to local delivery riders across Kathmandu and major hubs.

Cash-on-Delivery (COD) Verification

Verify high-value COD orders via single-click OTP confirmation before dispatching, preventing fake orders and return costs.

Seamless Integration with Shopify & Custom Stores

Connect NepalOTP to your online store in minutes. Whether you are running Shopify, WooCommerce, or a custom Next.js / Laravel storefront, our webhooks and REST API endpoints trigger transactional SMS automatically on order status changes.

// Webhook Dispatch Payload
await nepalOtp.sms.send({
  phone: "+9779812345678",
  message: "Your COD order #8492 is out for delivery."
});

Start verifying users today.

Get your API key in minutes. Test in sandbox. Ship when you're ready.